Digital Transformation (DX)

Driving Supply Chain Transformation through Flexible and Actionable DX Promotion

Message from the Digital Transformation Committee Chair

Akihiko Fujita

Senior Executive Officer
Digital Transformation Committee Chair

Driving Supply Chain Transformation through Flexible and Actionable DX Promotion
In “integration 1.0,” our medium-term management plan launched in April 2024, DX (digital transformation) has been positioned as one of our key areas of focus. As a trading company with a global presence, the Company is driving DX throughout the organization by fully utilizing the diverse industry expertise it has cultivated, trusted relationships with partners, and the abundant resources and specialization of its Group companies. Through Groupwide collaboration, we provide optimal solutions to the complex and diverse challenges faced by our customer companies, aiming to transform the entire supply chain. To achieve this, we are strengthening our DX promotion framework by focusing on the three pillars of training, budget, and practice.
 In terms of training, in fiscal 2026, we will launch a new Groupwide DX training program that will focus on developing each employee’s ability to identify and solve on-site issues, so that they can become drivers of transformation. We will invite external experts to design and conduct the courses and provide a practical curriculum structure with a step-by-step educational program, which will cover everything from basic knowledge to extracting and proposing improvements to workplace issues—and will also regularly incorporate their feedback and opinions. By having DX training participants plan and formulate new DX projects within their respective operational departments, we will accelerate DX throughout the Company. Furthermore, members of Kanematsu Seed Port, Ltd., which was established in April 2025, will also support development through collaboration with the current business division in promoting the development of DX projects.
 In terms of budget, we have established a DX investment category and execution standards applicable across the Company, separate from the typical departmental and project budgets, creating an environment that encourages new initiatives without hindering the efforts of employees. By significantly reducing financial barriers, multiple field-originated proof-of-concept (PoC) projects and new business creations have been launched without placing excessive burdens on Group companies or sites. This is also fostering a corporate culture where employees are encouraged to take on challenges without fear of failure.
 In terms of practice, we are promoting a two-tiered approach consisting of the “DX Dojo,” where diverse operational challenges and ideas submitted from field sites and Group companies can be openly discussed and refined across roles and departments, and the DX Committee that evaluates whether to proceed with proof-of-concept initiatives matured in the DX Dojo. This structure enables us to quickly gather and refine frontline insights and challenges, while members of the IT Planning Department’s DX Promotion Section act as advisors to further shape ideas into practical applications and develop them into PoC projects for technical validation. We have also established the DX Committee Chair Award this fiscal year as a new initiative to encourage frontline employees to actively engage in DX activities on top of their regular duties. By awarding effective DX promotion measures, we provide opportunities to identify issues within our own departments and encourage those on the front lines to take on even greater challenges.
 Through mutual reinforcement of efforts in training, budgeting, and practice, we are advancing DX initiatives, enhancing employee and customer engagement, and reinforcing our position as a digital trading company. Going forward, we will continue to work toward further transformation in collaboration with our employees and customers through flexible and effective DX promotion.

DX Promotional Framework

Status of Initiatives

Core System Renewal Project “hibiki”

Currently, the Company is undertaking a core system renewal project dubbed hibiki (Harmonized Integrated Bridging System for Innovative Kanematsu Infrastructure). This project aims to establish a data-driven management foundation that enables faster decision-making and optimal allocation of management resources, as well as to accelerate DX of the Kanematsu Group.

More than a system upgrade; hibiki is being advanced based on the fundamental concept of harmony between system providers and users. The architecture separates stable core systems and strategic functions, and we have adopted Oracle Cloud ERP, a SaaS-based ERP system, to promote business process innovation using cutting-edge technologies. We are actively engaging in DX initiatives by incorporating a “Fit to Standard” approach, aiming to standardize and streamline operations.

Furthermore, we are working to achieve seamless collaboration with external partners via end-to-end business processes, and to improve operational quality and speed by utilizing AI agents. By leveraging the SaaS platform, processes such as database design—previously performed manually—have now been automated through AI. Looking ahead, we envision an era in which AI autonomously develops systems conceptualized by business and IT divisions. This will significantly transform the role of IT departments, with greater expectation for contributions to business design.

Anticipating such a future, hibiki is committed to driving transformation through the use of AI while nurturing human capital capable of providing appropriate AI input and accurately assessing its output—as required by Oracle Cloud ERP. Through these efforts, we aim to achieve sustainable growth and further enhance corporate value for the Kanematsu Group.

Import Management Application “KG Smart Book”

To improve supply chain information management and operational efficiency in our import business, we are promoting the digitization of shipping and contract management. In the past, manual management resulted in the decentralization of information and transcription errors, creating a significant operational burden. In response, we developed KG Smart Book, a proprietary application using the Oracle APEX, AI application platform. This system can interface with both core systems and external services, striking a balance between usability and practicality.

The introduction of this system aims to increase accuracy by database management of information, reduce operational hours, and minimize transcription errors. Additionally, the system contributes to the reduction of human error through automatic tracking, API integration, and utilization of digital forms.

Looking ahead, we will further expand the scope of this system, promote operational standardization, and pursue group-wide optimization. We will continue building a framework that can flexibly adapt to changes in international logistics and strive to create greater service value.

Helicopter Component e-Commerce Site “KG HeliX”

The Aerospace Department has developed KG HeliX, an e-commerce (EC) platform aimed at streamlining helicopter component sales operations. Previously, customer quotation requests and order information were managed on separate ledgers, resulting in complicated workflows and significant time spent on customer response.

With the introduction of KG HeliX, we have achieved centralized information management and automated the quotation and order processes. This has reduced the workload for frontline staff and enabled us to provide customers with the necessary information in real time.

Going forward, we will work to further expand KG HeliX’s user base of and utilize the time gained through improved operational efficiency to create new added value and drive business growth.